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1. Information We Collect
We collect the following personal information from our website visitors and customers:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (when applicable)
- Usage information when browsing the website (e.g., Cookies, Google Analytics)
2. How We Use Personal Information
We use personal information for the following purposes:
- To process orders and shipments
- To communicate with customers regarding orders and promotions
- To improve user experience on our website
- To send SMS or email messages if the customer has opted in
3. Sharing of Personal Information
We do not share your personal information with any third parties, affiliates, or unrelated organizations, except as necessary to complete shipping or to comply with legal requirements.
Important: “SMS consent is not shared with third parties.”
4. SMS and Marketing Consent
If you opt-in to receive SMS messages, your consent is used only to send updates about orders or special promotions from Shobbek Logistics.
- You can opt-out at any time by replying STOP to our messages.
- We confirm that SMS consent is not shared with any third parties.
5. Cookies and Tracking
We use cookies to enhance user experience and analyze website performance. Cookies are not used to identify you personally unless necessary for order processing.
6. Access and Control of Your Information
You have the right to:
- Access the personal information we hold about you
- Correct or update your data
- Request deletion of your personal information
Requests can be sent to: info@shobbek.ca